Help Authoring is relatively a new term however it has been around for a while now. The importance of technical documentation has been well accepted by both the software developers and users. The users find it easy to refer to the online help and other documentation at the first place whenever they find it difficult to use the software at any stage.
The help authoring tools have gained a lot of popularity in the recent times and technical writers across the globe are looking for options through which they can deliver best Help to the users. These tools are not just a means to write instructions but they also help in doing a lot more. With the use of these highly advanced set of tools collectively called a help authoring tool or Help authoring suite, you can do wonders with your online help and other support material.
You can take screenshots to make the instructions more descriptive and informative. The creation of animated help or the computer based tutorials which work like a dummy demo is certainly the best approach to train the users about using the software. Adobe captivate is indeed a great tool for this as it captures the screen movements and then you can add voice and text captions to make the stuff more interactive and informative.
The screen shots can be taken with other tools. The new-generation technical writers should be well versed with these tools and should also know how to use them effectively in order to deliver the best work.
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Prashant T Verma -
About the Author:
I am working as a technical writer with one of the reputed I.T. companies. I have total 3 years of writing experience.